Key Insurance Functions
Three primary business functions directly influence an insurer’s rate adequacy, risk selection, and overall profitability:
- Marketing: Targets specific customer segments and shapes the distribution channel.
- Underwriting Guidelines: Sets criteria for risk selection and classification to control adverse selection.
- Ratemaking: Determines premium rates that cover expected losses, expenses, and profit targets.
Personal Lines of Business (LOBs)
Personal Auto Insurance
Personal auto policies provide a combination of liability and physical damage coverages:
| Coverage | Covers | Cause of Loss / Trigger | Key Identifier |
|---|---|---|---|
| Bodily Injury Liability (BI) | Third Parties | Bodily injury caused by the insured’s negligence. | Insured is at fault (Liability). |
| Property Damage Liability (PD) | Third-Party Property | Property damage caused by the insured’s negligence. | Insured is at fault (Liability). |
| Personal Injury Protection (PIP) | Insured & Passengers | Medical expenses, lost wages, and rehabilitation. | No-Fault coverage; mandated in certain states. |
| Medical Payments (MedPay) | Insured & Passengers | First-party medical expenses. | Similar to PIP but narrower; common in tort states. |
| Collision | Insured Vehicle | Physical damage from hitting another vehicle or object. | Crash-related damage. |
| Comprehensive (Comp) | Insured Vehicle | Physical damage from non-collision hazards. | ”Other than collision” (theft, fire, hail, vandalism). |
| Uninsured Motorist (UM) | Insured & Passengers | BI/PD caused by a driver without liability insurance. | At-fault driver has no insurance. |
| Underinsured Motorist (UIM) | Insured & Passengers | BI/PD exceeding the at-fault driver’s limits. | At-fault driver has insufficient insurance. |
Homeowners Insurance
Homeowners policies package property coverages for dwellings and personal property alongside personal liability:
| Coverage | What is Covered? | Key Concept | Actuarial Notes |
|---|---|---|---|
| Dwelling | Physical structure of the home. | ”The House” | Base coverage; other limits are typically set as a % of this. |
| Other Structures | Detached structures (sheds, fences, detached garages). | ”Not Attached” | Usually automatically set to 10% of the Dwelling limit. |
| Personal Property | Contents/belongings inside the home. | ”Your Stuff” | Primary coverage for renters policies. Subject to sublimits for high-value items. |
| Additional Living Expense (ALE) | Temporary living expenses (hotel, meals) during repairs. | ”Loss of Use” | Covers excess living costs to maintain standard of living. |
| Personal Liability | Third-party BI or PD from negligence. | ”Insured at Fault” | Covers legal defense and damages (e.g., slip-and-fall, dog bites). |
| Medical Expense | Medical bills for guests injured on-premises. | ”No-Fault goodwill” | Low limits; designed to resolve minor injuries quickly without lawsuits. |
Key Property Concepts
- Peril: The cause of loss (e.g., fire, wind, theft).
- Named Peril: Covers only perils explicitly listed in the policy.
- Open Peril (Special): Covers all perils except those explicitly excluded.
- Valuation Methods:
- Replacement Cost (RC): Cost to replace with a brand-new equivalent item, without depreciation.
- Actual Cash Value (ACV): Replacement Cost minus depreciation ().
- Common Exclusions: Natural catastrophes like floods and earthquakes are typically excluded and require specialized policies.
Commercial Lines of Business (LOBs)
Commercial Auto
Provides the same basic coverages as Personal Auto (BI, PD, Collision, Comp) but tailored for business-use vehicles. Key differences include higher liability limits and coverage options for unlisted/fleet drivers.
Commercial Property
Covers business structures and contents.
| Coverage | What is Covered? | Personal Lines Analogy |
|---|---|---|
| Building | The physical commercial structure. | Dwelling |
| Business Personal Property (BPP) | Equipment, machinery, inventory, and furniture. | Personal Property |
| Business Interruption (BI) | Lost business income and fixed expenses during suspension. | Additional Living Expense (ALE) |
Commercial General Liability (CGL)
CGL policies protect businesses from liability claims arising from operations, premises, and products.
| Coverage | What is Covered? | Key Identifier |
|---|---|---|
| Premises / Operations | Claims arising from business premises or ongoing operations. | Here & Now (e.g., slip-and-fall in a retail store). |
| Products / Completed Operations | Claims arising from goods sold or completed work. | There & Later (e.g., food poisoning from a restaurant’s food). |
Professional Liability
Professional liability policies cover financial or non-physical losses caused by errors, negligence, or failure to perform professional duties (typically excluded from CGL).
| Common LOB | Target Profession | Scope of Coverage |
|---|---|---|
| Medical Malpractice | Doctors, nurses, surgeons. | Bodily injury resulting from medical negligence or error. |
| Errors & Omissions (E&O) | Lawyers, accountants, architects, engineers, insurance agents. | Financial losses incurred by clients due to professional errors/oversights. |
Workers’ Compensation
Workers’ Compensation is a statutory, no-fault system covering work-related injuries and illnesses. Under the “exclusive remedy” doctrine, employees receive guaranteed benefits but forfeit the right to sue employers for negligence.
| Section | Title | What is Covered? | Key Features |
|---|---|---|---|
| Section I | Workers’ Compensation | Medical expenses and lost wages (indemnity benefits). | Paid regardless of fault. Statutory coverage with no policy limit. |
| Section II | Employer’s Liability | Insured employer’s liability for lawsuits arising from work-related injuries. | Protects the employer in rare tort claims (e.g., third-party over actions). Subject to policy limits. |